SHIPPING & HANDLING

DOMESTIC SHIPPING:

All orders are fulfilled through Australia Post. Available to all states/territories in Australia.

INTERNATIONAL SHIPPING:

As of now, we only ship abroad to New Zealand.

Costs:

  • Free express shipping for all Australian orders $349+

 

Expected delivery times for express shipping:

  • VIC 1 - 2 business days
  • NSW/QLD 1 - 2 business days
  • SA 1 - 3 business days
  • WA 2 - 3 business days

 Expected delivery times for NZ standard shipping:

  • All NZ shipping 6 - 27 business days

 

For standard shipping it will range from 3 - 6 business days across all states in Australia.

All orders come with a tracking number so you can track and get updates on your products. A signature may be required upon delivery. In the case that no one is available, a card will be left providing further information to collect the package at the local post office. 

Once your package is scanned by the carrier, we are no longer responsible if the package is stolen or lost.

 

Please keep in mind for possibilities of further delay due to COVID-19.

Above are only expected times, and we will not be liable if it does take longer than usual. Shipping Costs and Tax are automatically calculated at checkout for Standard & Express Shipping.

Processing Times

For orders placed on a weekday, please allow 24 hours for it to be processed. 

For orders placed on the weekend or public holiday, please allow 24 hours within the next business day for it to be processed. 

Orders will be dispatched within 1-3 days. In case of any delays, you will be notified as soon as possible via email. 

For any further questions on shipping please email info@solestreetau.com or contact us through Instagram @solestreetau